When a cherished pet passes away, it often causes an overwhelming feeling of sadness and heartbreak for the whole family.

Grief is the very natural response to the loss of a significant person or thing from our life. The length of time is different for everyone as they move through the process and there is no right or wrong way of doing it.

It is normal to experience a wide range of feelings when you are grieving such as sadness, anger, fear, anxiety, disbelief, panic, relief, shame, nostalgia and more. The process of grieving for a pet is no different than mourning the death of a human being. The difference lies in the value that is placed on your pet by your family and by society as a whole. It is important not to fault anyone who cannot appreciate the depth of your grief for a pet. The joy found in the companionship of a pet is a blessing not given to everyone.

Memorial services can provide an important opportunity to say goodbye to our loved ones. Being able to receive cremated ashes or attend a burial service is a way of affirming what has happened and can initiate the grieving process. It is important that you are able to recognise and acknowledge when you may require additional or professional help to deal with your grief. We are committed to training our staff in all areas of grief counselling, with the vision of providing the highest support and care.