What to Expect
We understand that your pet is another member of your family and should be treated with dignity and respect. Organising memorial services is a personal and emotional journey, and we are here to help you with this process.
Our memorial services are an occasion for families to reflect, grieve and celebrate the life of their cherished and loyal companion. Our caring, professional and experienced staff members are here to provide assistance and advice on how best to approach these important decisions and arrangements.
My pet has passed away, what do I do?
Pets Eternal offer a prompt and efficient pick-up service available seven days a week. Simply call 1800 ETERNAL and speak to one of our caring staff members about collecting your beloved pet from home or a designated veterinary clinic.
The passing of a beloved pet can be a very difficult time for you and your family. Our staff members will be available to:
- Answer all questions and provide assistance and advice
- Gently guide you through all steps and options for memorial services
- Offer you and your family grief counselling and support through this emotional time
Pets Eternal are committed to offering personal and specialist care in your time of need.
Pet Memorial Services
We provide pet cremations, exhumations, memorial services, burials and grief support from our two locations in Brisbane and the Gold Coast.
Our team will be with you every step of the way and will ensure everything is taken care of. Often families will learn that they need extra support in dealing with the loss of their beloved pet. We have a number of in-house counselling facilities available to assist you.
You may wish to consider planning and paying for pet memorial services ahead of time. This way, when the loss occurs, you do not have to worry about making arrangements during your time of grief. There are many choices that need to be carefully considered, and our experienced staff can help advise you on the best options for your needs and budget.
The benefits of pre-planning include:
- Saving yourself and family members the stress of making difficult decisions at an emotional time
- Protecting yourself and family members from the risk of emotional overspending
- Having peace of mind knowing that you are prepared